Refero

** Requires a pre-registered user account for a Refero service**

Improving people’s lives and their experience of care lies at the heart of health and social care. Technology will never replace this care but it has been clearly identified that it can improve the citizen experience, unlock more time for care and speed up the adoption of new and innovative service models. However, in a time of massive financial challenges and with ever increasing demands for care, any change can be disruptive, even if it may deliver better outcomes.

However, we must embrace change.

We are all citizens. We all care. We are or will be patients. Refero has been built to reflect this reality.

Refero is a service with a simple mission – leverage technology to provide people with convenient, easy-to-use, online access to public and private sector services. Refero’s purpose lives in the ability to connect people to experts and expertise, to help in an appropriate and timely manner.

Our vision is that Refero becomes a de facto service for citizens to obtain online access to expertise across the public sector, charities and commercial entities.